What information do we collect?
When you use our website, it is important to understand what types of information we collect. We use a variety of methods to collect information. This information is used to collect non-personally identifiable information about visitors to the Website. Personally identifiable information includes your personal information, while non-personally identifiable information typically includes your search preferences, the types of products you buy, the number of times you visit a certain website, and so on. Personal information does not include information that has been irreversibly anonymized or aggregated so that we can no longer identify you by combining it with other information or otherwise. However, you can also visit our website anonymously.
We will only collect and use personal information necessary to meet our legal obligations and to assist us in managing our business and providing you with the services you have requested.
We provide certain personal data to strategic partners with whom we work in order to provide our products and services or to help us market to our customers. We will only share personal data with these companies to provide or improve our products, services and advertising; We will not share them with third parties for their own marketing purposes without your prior express consent.
Why do we collect this information?
We use this information to meet the needs of our customers. We need to know who you are in order to verify the credit card information you send us. To complete this verification process, we collect several pieces of personal information from you. The non-personal information we collect from you is used to provide you with better services and to make your experience on our website more enjoyable. Any information we may inadvertently collect from you that does not comply with one of the above reasons will be immediately erased from our systems.
How do we protect your information?
We use the latest encryption technologies, including 128-bit SSL encryption, to ensure that any sensitive information you transmit to us over the Internet is not subject to unauthorized interception. We employ the latest firewall protection to prevent unauthorized access to our information storage areas. We have a rigorous recruitment process to screen potential employees with criminal backgrounds. All employees we employ are required to sign a non-disclosure agreement that prohibits them from disclosing any information to other individuals or entities that employees have access to. We also have backup servers and power supplies to protect against power outages and other natural events that may pose a threat to the integrity of your personal information. You will need to enter a password to access your account. Once an account is terminated, we will take steps to remove from our systems those users who no longer need access to our systems. When an employee is fired or no longer employed by the company, we change the access code that employee uses to access any customer account. The account login session terminates after three login failures; All terminated login sessions are logged for subsequent processing. The password must contain at least 6 characters, and none of the characters can be letters or numbers. Passwords are case sensitive and updated every 90 days. Unused customer accounts, those that have shown no activity for 6 months will be purged from our system.
What do we use your information for?
We use the information you provide to us for the specific services we provide to you as described at the time of collection, as well as other services permitted by law. The information we collect from you may be used for:
Your information is important to help us better meet your individual needs, and we are constantly working to improve our website based on the information and feedback you provide
Lower the purchase price for you
Can we do a special promotion to lower the price for you, and when we know what kind of products you like, we will fight for more similar products for you
Send regular emails
The email address you provide for order processing, in addition to occasionally receiving company news, updates, related product or service information, etc., may also be used to send you important information and updates related to your order. In order to promote and guide our customers, if you register on our website, you are also signing up for our newsletter at the same time by default, which means that you may receive potential promotional emails on a regular basis. If you do not want to receive these emails, please feel free to unsubscribe, the option to unsubscribe is included in every one of our newsletters.
Improve customer service for you
Your information helps us respond more effectively to your customer service requests and support needs, process transactions, including executing your payments and delivering purchased products or services.
Are we using cookies?
Yes. A cookie is a small file that a website or its service provider transfers to your computer’s hard drive through your Web browser (if you allow it through your Settings). This enables the website or service provider system to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process items in your shopping cart, to understand and save your preferences for future visits, and to aggregate website traffic and website interaction data so that we can provide you with a better website experience and tools in the future.
We may contract with third party service providers to help us better understand our website visitors. However, these service providers may not use the information collected on our behalf except to help us directly conduct and improve our business. For example, we use Google Analytics, a web analytics service provided by Google, Inc.(” Google “), to help us better understand how users interact with our website. Google Analytics uses cookies to collect information about the use of our website. This information is used to compile reports and create services to help us improve our website and its related services. Information generated by Google Cookies about your use of our website, including your IP address, may be transmitted to and stored by Google servers located in the United States. Where required by law, Google may also transfer this information to third parties or have such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
If you prefer, you can choose to have your computer warn you every time a cookie is sent, or you can choose to turn off all cookies through your browser Settings.
Who has access to your information?
Only the employees responsible for handling your account have access to your information. In addition, employees of our technical department may access your information in order to perform routine checks on the integrity of our systems and perform necessary maintenance work. In order to process your credit card, we must consult an external credit card processing company. These processing companies are regulated by the banking industry and must meet certain security requirements before they can do business. The processing company will get your credit card information, billing address, name, and possibly your phone number. The processing company will communicate with your credit card issuing bank to obtain final approval to charge your credit card for the products or services we provide to you. If you choose to receive additional information about one of our services or products, we may send your email address to one of our partners who offers similar products or services that may be of interest to you. In addition, if this happens, a judicial request by a duly authorized court will require us to disclose certain information about your account. Finally, if our company is acquired or sold, your account information will become the property of the new owner/entity.
Can I correct or delete information on the shailaasha.com website?
You always have the option to view your account to ensure that the information we collect from you is indeed correct. You can also choose to delete any information from your account that you wish to keep private. However, please note that the deletion of certain information, such as your email address, contact information, etc., may significantly prevent us from effectively providing the services or products you have requested. We encourage you to contact us first to discuss what information you can remove without compromising the quality of the service we intend to provide you.
Can I opt out of having certain data collected?
You can choose to disable your computer’s ability to accept or transmit cookies. This will prevent us from collecting certain non-personally identifiable information about you. You can also choose to remove yourself from any email distribution list you may have signed up for.
Notice of changes to this Privacy Policy?
We reserve the right to change this Privacy policy at any time. However, if any changes occur, we will post those changes on our website and post a notice on our home page stating that the new Privacy Policy has been implemented. We will also take reasonable steps to contact you personally to keep you informed of new changes. If the company is acquired or sold to someone else, we will take reasonable steps to notify you personally. You can then choose to keep your account open or terminate it.